Customer Survey PHP FGL Customer SurveyAll answers submitted remain anonymous. If you wish FGL to contact you on any matter, please provide your contact information in the box below. Thank you.Which FGL Laboratory location(s) do you utilize? Chico Stockton Visalia San Luis Obispo Santa PaulaPlease rate your overall experience with FGL's staff in the following categories.Sample Receiving Staff N/A Poor Fair Good Very GoodOffice Staff N/A Poor Fair Good Very GoodField Staff N/A Poor Fair Good Very GoodShipping Staff N/A Poor Fair Good Very GoodQuotes/Marketing Staff N/A Poor Fair Good Very GoodPlease rate staff response when contacting laboratory.Calls answered in a timely manner N/A Poor Fair Good Very GoodCalls returned in a timely manner N/A Poor Fair Good Very GoodStaff is courteous and receptive N/A Poor Fair Good Very GoodStaff capably answers your questions N/A Poor Fair Good Very GoodPlease rate FGL's Reports and Invoices.Analytical Reports N/A Poor Fair Good Very GoodElectronic Deliverables N/A Poor Fair Good Very GoodInvoices N/A Poor Fair Good Very GoodQuotations/RFP responses N/A Poor Fair Good Very GoodAre you an FGL Web Customer? Yes NoIf you rated your experience less then Very Good, please indicate below on how we can improve our service. Answers are anonymous unless you would like to optionally provide your name and customer number in the field below.
